Getting Patients Started
Krystal Connect provides personalized patient support for your patients during their VYJUVEK treatment journey
The first step to getting your patients started on VYJUVEK via Krystal Connect is to download and fill out the Krystal Connect Enrollment Form.
Download FormTo contact Krystal Connect, please call 1-844-5-KRYSTAL or use our Connect With Us form.
Services Include:
Educating patients about VYJUVEK and living with dystrophic epidermolysis bullosa (DEB)
- Answer patient questions about VYJUVEK
- Provide resources and help connect patients with programs about DEB and VYJUVEK
Providing insurance coverage support
- Assist with the insurance process, including benefits investigation and prior authorizations
- Informing patients about potential financial assistance options and eligibility requirements as needed
Supporting with treatment logistics
- Helping patients evaluate appropriate administration site options, either in a healthcare professional setting or in a home setting
- Sharing information with patients about what to expect, and helping coordinate weekly treatments
Krystal Biotech has partnered with Option Care Health® to provide convenient in-home weekly VYJUVEK administration to your patients.
- For in-home administration, your patient's Krystal Connect™ Patient Access Liaison (PAL) will work together with Option Care Health to guide your patient through each step of the process
- Option Care Health will help obtain insurance authorization, coordinate weekly deliveries of VYJUVEK to your patient's house, and provide weekly in-home nurse visits to apply VYJUVEK
- Option Care Health provides all auxiliary supplies needed for treatment with VYJUVEK including gloves, scissors, and the hydrophobic dressings to be applied after administration. They also provide resealable plastic bags and a sharps container for disposal of used supplies